At Dr Fran’s Menopause Clinic, we take your privacy, dignity, and data protection seriously. We only collect information that is necessary to provide safe, effective menopause care, and we handle all personal and medical details in line with UK GDPR and the Data Protection Act 2018. Any information you share with us — including symptoms, medical history, consultation notes, and contact details — is stored securely and accessed only by clinicians involved in your care.

We use your information to deliver your consultation, create treatment plans, issue prescriptions, and communicate with your GP only with your explicit permission. We never sell or share your data with third parties for marketing or commercial purposes. You have the right to access your records, request corrections, or ask for your data to be deleted where appropriate.

Our website and booking system use secure, encrypted technology to protect your information. If you have any questions about how your data is used or would like to exercise your privacy rights, please contact us directly. Your trust matters, and safeguarding your information is central to how we work.